Infosys in Sydney is seeking a Major Incident Manager to lead end-to-end resolution of high-priority incidents, coordinating across vendor and internal teams to restore services swiftly. The role demands crisis leadership, proactive communication, and robust ITIL discipline.
You will drive war rooms, manage stakeholder updates, and ensure post-incident reviews with transparent RCA and preventive actions. Adaptable hybrid work arrangements are available, and a focus on service stability will be key.
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📌 Sydney Based Major Incident Leader
🏢 Infosys
📍 Sydney
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