Telstra Retail: Customer Service & Sales Consultant

Employment Type Permanent
Closing Date 30 Dec :59pm
Job Title Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your team-oriented approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description
Deliver exceptional customer experiences by helping customers find the right products and services.
Be the go‑to tech expert by staying up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and excel using consultative selling skills to meet and exceed sales targets and KPIs.




Collaborate and contribute by working closely with your team to create a welcoming setting where everyone is supported to achieve store goals.

Salary and Advantages
30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave – do it your way!
Unlimited access to 17000 learning programs – something for everyone!
Monthly performance rewards and recognition programs
Benefits Your Way – Telstra

Is it you we’re looking for?
The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive and resilient approach to customer service within a busy environment
Experience in a customer‑facing role
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