GPC Asia Pacific (APAC) is seeking a Service Desk Team Leader to guide a skilled team across Australia, Current Zealand and China. You will coach analysts, manage workloads and escalations, and ensure service levels while driving continuous improvement.
The role is based at Rowville with initial in office training and a transition to hybrid work (2 days WFH, 3 days in office). You will report to the IT Service Desk Manager and lead by example with solid communication and ownership.
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📌 Service Desk Team Lead — Hybrid, Global Support Leader Melbourne (Australia)
🏢 GPC Asia Pacific (APAC)
📍 Australia
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