22 Oct
|
Fitness First
|
Australia
22 Oct
Fitness First
Australia
Fitness and Lifestyle Group is seeking a Service Desk Team Lead to manage a mixed onshore and offshore team across multiple time zones. You will drive Jira Service Management operations, triage incidents, and coordinate resolutions with stakeholders.
You’ll shape improvements using ITIL 4 practices and AI-assisted automation, while owning CMDBs, knowledge base, and shift-left initiatives to enhance service delivery and security compliance.
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📌 Global Service Desk Lead — Itil, Jira & Multi Region Support Brisbane (Australia)
🏢 Fitness First
📍 Australia