OPC IT is seeking an entry-level IT helpdesk qualified to be the first contact for managed services clients. You will resolve routine incidents, document steps clearly, and escalate more complex issues to Level 2 and security teams. The role covers support across Windows, Microsoft 365, and network peripherals.
Join a dedicated team that maintains ICT infrastructure across multiple locations in Australia, with a focus on customer service, explicit communication, and adherence to documented SOPs.
📌 It Service Desk Technician I — Windows Canberra (Australia)
🏢 OPC IT
📍 Australia
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