High Street Medical Clinic is a long-established, well-resourced general practice in Prahran, with excellent public transport access.
With 16 GPs, 5 nurses, 7 reception staff and pathology on site, we are looking for an experienced Assistant Practice Manager to become the 2IC to our Business Manager and support the day-to-day operation of the practice.We are a stable, close-knit practice that has grown by looking after our patients, doctors and staff well, and we are looking for someone who wants to become a long-term member of the practice.You must demonstrate all three:Minimum 2 years' experience as an Assistant Practice Manager or Practice Manager in general practiceExperience in a private or mixed-billing practice supporting 8 or more GPsProficiency in Best PracticeHigh Street Medical Clinic is a long-established, well-resourced general practice in Prahran, with excellent public transport access.
With 16 GPs, 5 nurses, 7 reception staff and pathology on site, we are looking for an experienced Assistant Practice Manager to become the 2IC to our Business Manager and support the day-to-day operation of the practice.We are a stable, close-knit practice that has grown by looking after our patients, doctors and staff well, and we are looking for someone who wants to become a long-term member of the practice.Essential criteriaYou must demonstrate all three:Minimum 2 years' experience as an Assistant Practice Manager or Practice Manager in general practiceExperience in a private or mixed-billing practice supporting 8 or more GPsProficiency in Best PracticeThe roleThis is a hands-on leadership role.
You will be highly visible within the practice,



working alongside the reception team, patients and doctors, with dedicated administration time for operational work and projects.
You will work closely with an experienced Business Manager and Nurse Coordinator, with an established Senior Receptionist supporting the reception team.You will be responsible forSupport day-to-day operations, keeping systems and processess running smoothlyLeading, coaching and supporting the reception team, including onboarding, training and performance managementAssist with rostering, team coordination and supportAct as a point of contact for GP's, staff, and patients, keeping communication explicit and consistentSupport compliance and accreditation requirementsProvide support to the Business Manager on improvement projects and process development/improvementStep into the Manager role during leave, to keep the clinic running as usualAbout youOperational capability will get you shortlisted.
Strong people skills, judgement and leadership will determine whether you succeed in the role.You will be confident, calm and hands-on, and comfortable with:Leading a busy reception teamDealing with competing demands and difficult situationsShowing empathy for patients and a genuine desire to helpHaving difficult conversations when requiredTaking ownership rather than waiting to be directedSystems we use: Best Practice, HotDoc, Tyro, CubikoWe encourage applicants to address each criterion clearly, as this will assist us in assessing your application.Applicants must currently have unrestricted work rights in Australia.
We are unable to offer visa sponsorship.
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📌 Assistant Practice Manager - General Practice (Melbourne)
🏢 High Street Medical Clinic
📍 Melbourne