Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment?
Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees?
If this sounds like you, then we have your next opportunity.Drive national growth with one of Australia's most trusted brands O'Brien is Australia's leading provider of automotive glass repair and replacement services, supporting over 400,000 customers annually.
We're looking for an experienced National Business Development Manager - Commercial Vehicles to join our team on a 12-month fixed-term contract and lead the growth of a key national portfolio.
This is an prospect to take ownership of strategic customer relationships, drive commercial outcomes, and make a lasting impact across a national business.What's in it for you?
Join a trusted and iconic Australian brandLead a national commercial portfolio with significant growth potentialWork with major fleet and commercial vehicle customersInfluence strategy and deliver meaningful business outcomesCollaborate with senior leaders and cross-functional teamsCompetitive salary package and tools of tradeAbout the RoleReporting to the Head of Commercial Partnerships, you'll be responsible for managing and growing O'Brien's Commercial Vehicles portfolio across Australia.
You'll oversee the full commercial lifecycle, from identifying and securing new opportunities through to contract negotiations, account management, and ongoing customer growth.
This role combines strategic thinking with hands‐on execution and will suit someone who enjoys building relationships, solving customer challenges, and driving commercial performance.Key ResponsibilitiesBusiness Development & GrowthDevelop and execute the national sales strategy for the Commercial Vehicles portfolioIdentify, pursue,



and convert new business opportunitiesLead tenders, proposals, and commercial negotiationsManage pipeline, forecasting, revenue, and margin performanceKey Account ManagementBuild and maintain strong relationships with key customers and industry stakeholdersAct as the primary commercial contact for national accountsConduct regular customer reviews and business performance discussionsResolve customer issues and escalations effectivelyCommercial ManagementNegotiate and manage commercial agreementsDevelop pricing, service levels, KPIs, and contract frameworksProtect commercial performance and manage riskWork closely with operational teams to ensure successful deliveryPerformance & ReportingAnalyse account performance and identify growth opportunitiesProvide commercial insights and recommendationsMonitor customer trends, market activity, and business performanceAbout YouYou'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.You'll bring: 10+ years' experience in Business Development, Sales, or Account ManagementExperience working with large B2B customers and commercial contractsStrong negotiation and stakeholder management skillsA proven track record of delivering sales growth and commercial outcomesExcellent communication and relationship‐building abilitiesThe ability to influence stakeholders across all levels of the businessNice to HaveExperience within the automotive, fleet, transport, trade,



or service industriesRelevant tertiary qualificationsExperience managing national customer portfoliosWhy O'Brien?
At O'Brien, our people are at the heart of everything we do.
We combine the strength of an iconic Australian brand with a culture focused on innovation, collaboration, and customer excellence.
If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.Founded in February **** by Frank G. O'Brien on Allen Street, Waterloo, O'Brien began as a silvering business with a strong commitment to customer satisfaction and employee well‐being.
Over the years, we've grown to become Australia's leading vehicle glass repair and replacement company.
Today, O'Brien operates nationwide, offering a wide range of automotive care products and services to both retail and wholesale customers.
Each year, we serve over 360,000 motorists, 24 hours a day, 7 days a week, 365 days a year.Our expertise extends beyond vehicles – since ****, O'Brien has also been a trusted provider of quality glass products and services for Australian homes and businesses.
Our tailored glazing solutions are designed to meet the unique needs of every customer.
In **** O'Brien and Laser & Electrical Plumbing untied their expertise, giving rise to O'Brien Plumbing and Electrical enabling O'Brien to offer a complete range of a complete range of products and services across Australia.
O'Brien is also part of Belron®, a global leader in vehicle glass repair, replacement, and recalibration, operating in over 40 countries across 6 continents.
At O'Brien, we put our customer at the heart of everything we do, maintaining a continual focus on Making a Difference with Real Care to our customers and employees.
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📌 Business Development Manager (Sydney)
🏢 O'Brien Glass Industries
📍 Sydney