1d ago , from Australian Hearing Services (Hearing Australia)Lead our hearing centres across Gippsland - Traralgon, Moe, Sale and BairnsdaleHelp provide the high-quality hearing services to anyone who needs itGain skills with Australia's largest provider of government-funded hearing careYour opportunityAs a Centre Manager, you'll support and empower clients of all backgrounds.
Working side by side with people who go the extra mile, you'll also love the feeling of helping children and adults who need us.
Here's how you'll do it:Effectively manage the day-to-day operations of the centreSales generation; meet monthly, quarterly, and annual client and sales targetsAnalyse reports and utilise the appointment book for planning, forecasting and effective utilisation of resourcesProvide accurate reporting information to the General Manager on business operations and provide input on direction of the CentreProvide effective leadership and coaching to ensure effective development of direct reportsManage employee issues, with support from HR and the General ManagerPlan and implement effective local marketing strategies to ensure client throughput targets are exceeded in partnership with Marketing and SalesManage a range of products; including ordering, receiving, sales and returnsEnsure good standards for quality, customer service,



and health and safety are maintained and client needs are metResolve complex and escalated client issues, escalating further when requiredDevelop effective working relationships with local community stakeholders, including GPs, other referrers and teachersWhat you'll bringWe welcome interest from those who embrace quality customer service, are dedicated to continual improvement, and possess the enthusiasm to grow with us through innovation and community partnering.
You'll bring:Tertiary qualifications in a business discipline and/or relevant experienceExperience in people managementProven ability to deliver commercial results to the businessProven ability to apply effective planning and problem-solving skillsKnowledge of, and commitment to, EEO and WHS practicesHigh level of energy, drive and a strong work ethicExperience as a results oriented, team leader and team playerWhy Hearing Australia?
At Hearing Australia, care is what drives us because what we do matters.
We combine world-leading research, best-practice clinical care and cutting-edge technology to improve the lives of people with hearing loss.
Backed by a deeply supportive team culture, you'll be part of an organisation where your work has purpose and your contribution is valued.
#J-*****-Ljbffr

📌 Centre Manager-Traralgon (Victoria)
🏢 Hearing Australia
📍 Victoria