Cx Platform Engineer — Contact Center & Ai Workflows (New South Wales)

Cx Platform Engineer — Contact Center & Ai Workflows (New South Wales)

21 Oct
|
Duluxgroup
|
New South Wales

21 Oct

Duluxgroup

New South Wales

DuluxGroup is seeking a Contact Centre Platform Specialist to keep customer engagement platforms reliable and to build the capability to configure, govern and optimize our future CCaaS setting.
You will work with customer service teams, Technology, platform owners, project teams and external vendors to translate needs into practical solutions.The role emphasises routing, workflows, case management, automation and AI-enabled omnichannel services, with a focus on delivering measurable
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📌 Cx Platform Engineer — Contact Center & Ai Workflows (New South Wales)
🏢 Duluxgroup
📍 New South Wales

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