Are you seeking a great opportunity to work as a Junior Administrator with market leaders and innovators in a well-established, third-generation family business?
This could be the role for you!
This is a 'hands on' environment that requires a dedicated person who has a 'can do' flexible attitude, a solid customer service focus, data entry and general Administration tasks.Responsibilities:Ensure all processes are adhered to, maintained and recommendations for improvement provided to assist with continuous improvement of business practicesProvide a high level of Customer Service where required including order entry, customer enquiries, sample requests, and quotesNotify customers of orders ready for collectionAssist in the delivery of mail to the post office when requiredEnsure all details entered into the system are accurate and updated as required to ensure data integrity.Provide sales data for the completion of reportsContribute to the maintenance of the Company website and online social platformsAssist in incoming calls by answering all calls in a timely manner and direct as necessary.Handle complaints,



provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionCreate promotional material and submit to the market when required, including but not limited to, flyers, brochures, or specialsMaintain Customer Profile Pricing and Advanced pricing in systemComplete Customer RA Forms when required and review the RA Log and provide a summary of findingsOther duties as required by the Executive AssistantExperience/Skills required:Administration/Data Entry/Invoicing/Customer Service experience or willing to be trainedConfident in dealing with customers and Customer Service focusedHighly organisedAbility to multitask and co-ordinate workloadsAdvanced communication skills both written and verbalProfessional phone mannerAble to work in a small team and independentlyPositive, 'can do' attitude and flexible approachComputer literate in Microsoft Office software i.e. Excel/WordHigh level attention to detail and accuracySolid work ethicWell presentedPunctual and reliableDriver's licence and carDays/Hours:Monday to Friday – 9am – 5pmHourly Rate: $31 + super (depending on experience)Start Date:11th January **** (approximately)
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📌 Administrator (Victoria)
🏢 LEC Recruitment
📍 Victoria