Looking for your next leadership move in superannuation?
We're partnering with a highly respected industry fund seeking an experienced people leader to join their Insurance team.This is an prospect to lead a high-performing group of Insurance Consultants, while playing a key role in delivering positive outcomes for members when they need support most.If you're passionate about developing people, driving service excellence and creating a strong team culture, we'd love to hear from you.About the roleThis is a hands-on leadership position where you'll coach, mentor and support a team responsible for insurance enquiries, claims and member outcomes.
You'll be the go-to person for guidance, escalations and continuous improvement initiatives, while ensuring the team delivers a consistently high standard of service.Your Responsibilities Will IncludeLeading, coaching and developing a team of Insurance ConsultantsCreating a positive, engaged and high-performing team cultureMonitoring workloads, service levels and operational performanceManaging escalations and building strong stakeholder relationshipsIdentifying opportunities to improve processes and member experienceEnsuring compliance with risk,
governance and regulatory requirementsAbout YouYou'll bring a strong understanding of insurance within superannuation or financial services, along with a genuine passion for leadership and developing others.We're Interested In Speaking With People Who HaveExperience in insurance, claims, case management or insurance operationsPrevious leadership, coaching or mentoring experienceStrong communication and stakeholder management skillsThe ability to balance member outcomes, commercial priorities and service levelsA collaborative and solutions-focused approachWhy you'll love this opportunityJoin a well-regarded, purpose-driven organisationGenuine opportunity to make an impact and shape team performanceHybrid working environment with flexibility built inSupportive leadership and a strong people-first cultureA visible leadership role with plenty of scope to grow and developInterested?
If you're an experienced insurance professional ready to take the next step in your leadership career, or an established Team Leader looking for a fresh challenge, we'd love to have a confidential conversation.
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