Commercial Manager - South Bank, QLDApply now Refer a friend Job no: ******Brand: Finance, Procurement, Legal, Privacy, PropertyWork type: Fixed Term ContractLocation: QueenslandCategories: FinanceDrive strategic investments, influence ROI, and shape portfolio performance as our Commercial Manager in this 9-month fixed-term contract opportunity.Reporting to the Global Brand CFO, this is an exciting opportunity for an experienced commercial finance professional to partner with our Global Customer Engagement Leader and play a key role in delivering strategic initiatives across Customer Success, Global Call Centre, Productive Ops and AI.
You'll act as a trusted business partner, transforming complex data into meaningful commercial insights that help leaders understand performance, identify opportunities and make better decisions.
Working across a diverse portfolio of projects, you'll connect investment decisions to Brand strategic objectives, build compelling business cases, and translate programme activity into tangible financial outcomes.
This role combines commercial finance expertise, investment governance, strategic thinking and stakeholder partnership to drive accountability, productivity improvements and business growth.Day to day you will...Build investment proposals and business cases for projects requiring executive approval, ensuring alignment to Brand strategic objectivesPartner with Customer Engagement leaders to develop the commercial and analytical narrative underpinning strategic initiatives and investment decisionsTranslate programme activity into measurable financial outcomes, commercial value and actionable insightsSurface customer trends and productivity insights across Customer Success, Global Call Centre, Productive Ops and AI functionsPrioritise the Customer Experience and Product Operations project portfolio against Brand strategic objectives and funding requirementsMonitor project investment performance, validate ROI assumptions and track spend against approved budgets and targetsDeliver commercial insights that help leaders understand performance, identify opportunities, manage risks and make informed decisionsSupport annual budgeting and forecasting processes across technology, resourcing and strategic initiativesBuild strong cross-functional partnerships across Finance, Marketing,



Product and Customer Engagement teams globallyContribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thriveYou'll be perfect if you have...CPA or CA qualified5+ years' experience in commercial finance, business analysis or commercial managementProven experience developing business cases, ROI frameworks and investment proposalsStrong financial modelling capability and advanced Excel skillsDemonstrated experience supporting strategic decision-making through commercial insights and analysisStrong analytical mindset with the ability to interpret data and identify actionable opportunitiesPortfolio financial governance, budgeting and forecasting experienceExcellent communication, stakeholder management and collaboration skillsTravel or retail industry experience is advantageousDegree in Business, Economics or a related disciplineWhat you'll Enjoy:Salary: $130k–$150k + super, depending on experience (pro-rated for the fixed-term contract).
? ♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia Recent Zealand Pty Ltd Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability Development: Individualised Learning & Development pathway options Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more Travel Discounts: Including family and friends - flights, hotels, tours, cruises,



travel insurance and more Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within?Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym Mental Health: Support and Employee Assistance Program for staff and family Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)? Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave Sustainability: The protection of our workplace is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave#LI-BC1#LI-OnsiteOur Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.Applications close:Back to search results Apply now Refer a friendWhatsapp Facebook LinkedIn Email AppSearch resultsPositionLocationBrandCommercial Manager - South Bank, QLDQueenslandFinance, Procurement, Legal, Privacy, PropertyWe're looking for a Commercial Manager to drive strategic investment decisions and portfolio performance across Customer Engagement and Productive Ops.
Partner with senior leaders, build business cases, deliver commercial insights, and influence ROI outcomes in a high-impact finance role.Current opportunitiesPositionLocationBrandCommercial Manager - South Bank, QLDQueenslandFinance, Procurement, Legal, Privacy, PropertyWe're looking for a Commercial Manager to drive strategic investment decisions and portfolio performance across Customer Engagement and Productive Ops.
Partner with senior leaders, build business cases, deliver commercial insights, and influence ROI outcomes in a high-impact finance role.Powered by PageUp
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📌 Strategic Commercial Manager - Roi & Investment (Qld) (Brisbane)
🏢 Flight Centre Travel Group
📍 Brisbane