About the roleThe Care Governance & Safeguarding Officer leads the uplift of organisation‐wide governance, risk, safeguarding and quality systems, providing strong oversight and assurance that supports secure, high‐quality service delivery across NDIS, Aged Care and Child Safety environments.
This role drives a consistent, contemporary approach to compliance by developing robust frameworks, monitoring performance, and championing continuous improvement, ensuring services operate with integrity, transparency and alignment to all regulatory, legislative and ethical standards.Key responsibilities include but are not limited to:Constructing governance and safeguarding frameworks aligned to NDIS, Aged Care, Child Safe and other relevant quality standardsApplying governance methodologies to establish clear accountability, escalation pathways and effective control mechanismsPlanning and implementing policies and systems that enable consistent, compliant and safe service delivery across all programsEvaluating framework effectiveness using evidence, audit outcomes and incident data to drive refinement and upliftOverseeing safeguarding practices by assessing systemic risks, analysing incident trends and strengthening organisational responses to harmAssessing compliance performance through audits, assurance activities and preparation for external accreditation processesDriving continuous improvement by implementing organisation‐wide strategies informed by data, evidence and quality insightsSupporting stakeholder capability by interpreting standards, providing guidance, and enabling leaders to strengthen safeguarding and quality outcomesAbout youTo be considered for this rewarding role you will have:Advanced analytical skills to analyse trends, assess risk and evaluate system effectivenessDemonstrated capability to construct governance frameworks and quality systemsStrong ability to prepare reports and assurance documentationProven capacity to plan,



implement and evaluate improvement initiativesAbility to support and influence operational leaders without direct authorityStrong judgement in assessing systemic risk and organisational performanceSignificant experience in NDIS, Aged Care, Child Safety or related sectorsDemonstrated experience in risk, compliance, governance, safeguarding oversightExperience in audit, assurance, accreditation and regulatory engagementRole requirementsRelevant tertiary qualification (e.g human services, health, social work, governance, law, public health)5 years' experience in relevant field or similarOut of hours work may be requiredTravel to selectability sites may be requiredA current open/P1 "C" Class Queensland driver's licenceA Child Safety & Personal History Screening checkA Positive Notice Working with Children (blue card)NDIS workers screening ClearanceNDIS Worker Orientation Module "Quality, Safety & You" completion certificateAbout the offerThe Care Governance & Safeguarding Officer is a full-time position based in Townsville.We offer a range of benefits including:Salary of $130,000 + superUp to $15,900 FBT salary packaging benefitsAccess to fitness passportFlexible working arrangementsCareer pathways and opportunities for developmentEmployee assistance program offering confidential counselling support for employeesAbout usselectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.selectability is committed to creating safe environments where young people feel protected, respected and heard.
The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.If you would like to know more, please visit our website.
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📌 Care Governance & Safeguarding Officer (Townsville)
🏢 selectability
📍 Townsville