At Certis Security Australia our mission is to make our world safer, smarter and better.
As Australia's only next generation security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, robust governance and highly trusted people.Job ImpactWe are seeking professional Security Officers to support high-profile government client sites across Brisbane.
This is a frontline role where professionalism, composure and customer service excellence are essential in maintaining a safe and secure public-facing environment.About The RoleThe security team at these sites plays a critical role in ensuring the safety, comfort and confidence of the community accessing government services.As the first point of contact for visitors and staff, you will set the tone—delivering a welcoming, respectful and professional experience while maintaining strict adherence to site procedures and security protocols.Employment Type: Full-TimeRoster: Monday to Friday – Day Shifts (No nights or weekends)Locations: All Suburbs Brisbane, Gold Coast and Sunshine Coast including Mt Isa, Townsville, Cairns, Mackay, Longreach, Bowen, Aitkenvale, Gladstone, Mareeba, Bundaberg, Emerald, Maryborough, Rockhampton, Innisfail.Key ResponsibilitiesPrimary duties include, but are not limited to:Managing access points and maintaining a safe, secure environmentScreening visitors and monitoring site entry and exitDelivering high-level customer service in a public-facing settingDe-escalating challenging situations calmly and professionallySupporting emergency response procedures when requiredEnsuring compliance with all site procedures and policiesMaintaining accurate incident reports and daily activity logsCommunicating effectively with internal teams and stakeholdersUpholding a strong safety-first mindset at all timesAbout YouPrevious experience in a customer-facing security roleStrong communication and interpersonal skillsConfident in managing difficult situations and conflict resolutionProfessional presentation and customer service focusStrong attention to detail and reporting capabilityAbility to work independently and follow proceduresMandatory RequirementsCurrent QLD Security Licence (Cert II – Crowd Control & Unarmed)Current First Aid Certificate & CPRUnlimited working rights in AustraliaWhy join CertisMonday to Friday roster – enjoy genuine work-life balanceWork with a respected government client across multiple locationsAccess career progression through our High Potential Development ProgramEmployee benefits including retail discounts and wellbeing support programs (EAP)Be part of a supportive and inclusive workplace cultureYour NEXT STEPS Is ToOnce you've submitted your application, the next step is to complete a virtual interview with Certis.
Which will be texted and emailed to you (please check your junk folder).
This is an important part of our hiring process and must be completed for your application to be considered further.Following this, our hiring managers will review all candidates and contact those shortlisted for the next stage.Diversity StatementWithin Certis Australia, we believe our strength lies in the diversity of our people.
We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered.We actively encourage First Nations and Torres Strait Islander peoples, veterans and candidates from diverse backgrounds to apply.Certis Security Australia – Master Licence DetailsSydney Night Patrol & Inquiry Co Pty LtdNSW ACT ********QLD *****WA SA*****NT 345SA ISL ******TAS ****Certis Security Australia Pty LtdNSW ACT ********QLD *******WA SA *****SA ISL ******VIC Z*********SVIC Z*********SNT ****TAS
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📌 Security Officer - Mon-Fri Day Shifts (Gov Site) (Brisbane)
🏢 Certis
📍 Brisbane