IAG is Australia and New Zealand's leading general insurance group, seeking a senior leader to establish and run a recent dispute resolution function for CGU and WFI.
You will lead a team of specialists, oversee escalations and AFCA matters, and partner across claims, underwriting and governance to improve outcomes.Based in Sydney with a minimum two days in-office, you will shape processes, drive high-quality customer outcomes and influence how dispute resolution is delivered across the business.
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