The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing valuable that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Make a Real Difference.
Change Lives.
Create Pathways Out of Homelessness.Why this role mattersAt The Salvation Army, we believe everyone deserves safety, dignity, and the opportunity to rebuild their lives.
We're seeking a passionate and experienced Case Manager to join our Homelessness Services team, supporting men experiencing homelessness at The Open Door and Flagstaff residential facilities.This is an chance to walk alongside people during some of the most challenging periods of their lives and help them secure stable housing, reconnect with services, and achieve lasting positive outcomes.About the RoleAs a Case Manager, you'll provide person-centred, strengths-based, and trauma-informed support to residents experiencing homelessness and complex life challenges.
Working collaboratively with clients, you'll develop tailored case plans, advocate for their needs, and support their journey toward long-term housing and greater independence.You'll build meaningful relationships, coordinate support services, and work closely with housing, health, legal, mental health, and community organisations to achieve sustainable outcomes for clients.Reporting to the Team Leader, this is a fixed-term full-time role, contracted until October ****, based in Flagstaff, VIC.ConditionsCompensation is in accordance with the SCHADS Award Level 5.$***** – $***** hourly + superannuation based on experience level and qualifications,



exclusive of penalties, allowances, NFP salary packaging.How you will make an impactDeliver high-quality case management and support planningEmpower clients to identify and achieve their housing and wellbeing goalsAdvocate for access to housing, health, legal, employment, education, and community supportsAssist clients to secure medium and long-term housing optionsWork collaboratively with internal teams and external stakeholdersFacilitate case conferences and coordinate integrated support responsesContribute to continuous improvement initiatives and service developmentSupport a positive, collaborative, and client-focused team cultureWhat you will bringYou are a compassionate and resilient skilled who thrives in a dynamic workplace and is committed to social justice and improving outcomes for people experiencing homelessness.Essential Experience & QualificationsDegree qualification in Social Work, Psychology, Community Services, or a related disciplineDemonstrated experience in case management within homelessness, housing, or community servicesStrong understanding of homelessness, its causes, and evidence-based intervention approachesExperience building effective partnerships across health, housing, legal, and community sectorsExcellent communication, relationship-building, and advocacy skillsA Current Victorian Driver's LicenceA Current Employee Working with Children CheckWe value Integrity, Compassion, Respect, Diversity,



and Collaboration and are committed to creating an inclusive workplace where everyone belongs.What We OfferThe Salvos offer eligible employees a well-balanced package of meaningful benefits including:Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefitGenerous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activitiesAccess to EAP and health & wellness initiatives incl Fitness PassportAboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)Ongoing training and development opportunities that enhance on the job skills and proficiencyRewarding and fulfilling purpose driven careersthat have positive and sustainable / social impactsReady to Help Create Pathways Out of Homelessness?
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration
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📌 Case Manager (Melbourne)
🏢 The Salvation Army
📍 Melbourne