Manning Support Services (MSS) is an award-winning community service organisation that has been operating on the NSW Mid North Coast for more than 40 years.
MSS is a multi-service not-for-profit, with a mission to enhance the quality of people's lives by providing services which enable them to live with dignity and respect.Kick-start your career with MSS as a full-time Trainee Administration Officer in our Taree administration team.
This 12-month traineeship is a great chance to gain hands‐on experience, earn while you learn, and complete a Certificate III in Business (Business Administration) with dedicated study time each week.The Trainee Administration Officer provides support to the administration team in Taree, as well as Forster and Port Macquarie, through reception coverage and a variety of administrative tasks.
You'll assist with high-volume incoming calls, data entry, mail handling, and general office duties, while learning and developing new skills in a supportive environment.The traineeship offers the opportunity to gain hands‐on experience in administration and customer service while completing a Certificate III in Business (Business Administration).
The position requires a positive and flexible attitude, accurate attention to detail, and a willingness to assist both internal and external clients in a professional manner.Tasks and responsibilities include:Welcoming clients, visitors and callers warmly and professionallyAnswering a high volume of incoming calls and directing them to the right team or taking messagesProviding administrative support including data entry, scanning, filing, emails and mailAssisting with receipting,



payments, and preparing depositsMaintaining reception and shared areas to a high standardSupporting the Administration team with general office duties as neededSelection CriteriaEssential Qualifications and RequirementsNo previous experience is required – full training and support will be providedAbility and commitment to completing a nationally recognised Certificate III in Business Administration while workingCurrent NSW provisional or full driver's licenceUse of a reliable car with current NSW registration and third‐party property damage insuranceWilling to travel between MSS sites (including Forster and Port Macquarie offices) as requiredCurrent Nationally Coordinated Criminal History Check or willing to get oneSkills and experienceAbility to learn quickly in a fast‐paced environmentGood organisational skills with attention to detailComfortable using Microsoft Office programs (Word, Outlook, Excel)Strong communication skills, both verbal and writtenAbility to manage multiple tasks and prioritise effectivelyWillingness to adapt and assist across different areas of the organisationSufficient time management skills and self‐discipline to keep up with the study schedulePersonal AttributesA friendly and approachable manner,



with a genuine enjoyment of helping peopleEnthusiasm, motivation, and eagerness to learnEngagement and flexibility to work both independently and as part of a supportive teamHighly professional, with the ability to act in a compassionate and non‐judgmental manner, and a robust desire to provide quality client serviceA self‐motivated, can‐do approach to problem solving and getting things doneAwareness of the importance of privacy and confidentiality in all tasks undertakenAn understanding of the needs of people from a diverse range of backgroundsWhat do we offer?
Flexible working environment with a positive work cultureOn the job training and mentoring, as well as paid study timeThe opportunity to gain a nationally recognised qualification and valuable administration skills in one yearSalary packaging up to $15,899 p.a. as well as a meal and entertainment card up to $2,650 p.a.Bonus leave (3 days p.a.; pro rata for part‐time)Work for an award‐winning community organisation with career development opportunitiesOption of Fitness Passport discounted gym and pool membershipClosing DateThe closing date for applications is 4:00pm on Friday 6th of November ****Further InformationPlease contact Tayla Corben if you have any questions about the role.Email: ****** Phone: **************.
For a full position description for this role please email: ****** encourage and welcome applications from First Nations Australians, people from culturally and linguistically diverse backgrounds and people with disabilities.
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📌 Trainee Administration Officer (Taree)
🏢 Manning Support Services
📍 Taree