Watch and Glasses repair centre Receptionist/Front desc positionThe primary role will be working at our front desk and supporting the day-to-day operation of the business.
This is a fast-paced work environment where tasks, decisions, and priorities can change quickly.
The successful applicant must be comfortable managing constant activity, shifting priorities, and multiple tasks at the same time, while maintaining accuracy and a high standard of customer service.
The role will often require working to tight deadlines, responding quickly to customer and workshop requirements, and using initiative to make decisions and keep work moving efficiently.Key responsibilitiesAnswering telephone calls and greeting customersProviding friendly, professional,



and knowledgeable customer serviceEntering customer and repair information into our systemPreparing invoices and processing paymentsManaging customer emails and correspondenceOrganising items for courier and postal dispatchReceiving and organising incoming itemsContacting customers when repairs are completed and ready for collectionMaintaining an organised and skilled reception areaKeeping the reception and kitchenette clean and tidy throughout the dayAbout youExcellent verbal and written communication skillsA friendly, professional, and confident mannerStrong attention to detailAbility to work independently and as part of a small teamInitiative and willingness to learnReliability and punctualityAbility to remain calm and organized during busy periodsAbility to manage changing priorities and tight deadlinesProficiency in Microsoft Word and ExcelAbout usConveniently located in the heart of Melbourne, Migitech is a small, family-owned business specialising in professional watch and glasses repairs.
We pride ourselves on providing high-quality workmanship, personal customer service, and attention to detail.Friendly and supportive small-business environmentOpportunity to learn about the watch and optical repair industriesPotential for the position to become full-time
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📌 Watch And Glasses Repair Centre Receptionist/Front Desc Position (Melbourne)
🏢 Migitech Pty.
📍 Melbourne