Be the first point of contact at MHDAS Geelong Central HubCustomer Service and administrative roleTemporary Fixed Term Part time position until 26/03/2027About the roleThe Central Hub Administration team at Barwon Health provides essential clerical, reception and operational support to Mental Health, Drugs and Alcohol Services (MHDAS).
Based in Geelong, this role supports clinicians and consumers by ensuring services run smoothly, efficiently and respectfully.
Working within a busy and energetic environment, you will play a key role in supporting people accessing mental health and AOD services, helping to create a welcoming, organised and responsive service for consumers and their families.Key ResponsibilitiesProvide reception, administrative and secretariat support across the Central HubDeliver high-quality customer service to consumers, families and staffManage bookings, appointments and data entry with accuracy and attention to detailSupport clinical teams through effective coordination and communicationMaintain confidential records and ensure compliance with organisational processesContribute to a positive, professional and team-oriented environmentWhat We Are Looking ForPrevious experience in administration, reception or customer service (health preferred)Strong communication skills and ability to engage with a diverse range of peopleHigh level of organisation, time management and attention to detailAbility to work both independently and as part of a team in a fast-paced settingConfidence using computer systems and managing multiple tasksA compassionate,



respectful and professional approach to supporting consumersPosition DescriptionPlease note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.Barwon Health staff benefitsExcellent working conditions and a strong sense of job satisfactionA vibrant staff wellbeing program and access to our 24/6 Employee Assistance ProgramExtensive professional development opportunitiesAttractive salary packaging benefitsLiving expenses capped at $9,010Meals and entertainment capped at $2,650Diversity and InclusionBarwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve.
We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.Child SafetyWe are strongly committed to the safety and wellbeing of all children and young people.Click here for further information on the Victorian Government's Child Safe Standards : About Child Safe Standards | Victorian Government ( informationIf you need adjustments to participate in the recruitment process, please contact us at (emailprotected)All appointments are subject toSatisfactory Police Record CheckImmunisation Status ClearanceWorking with Children Check (if applicable)
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📌 Administration Assistant (Grade 2), Central Hub, Mental Health, Drug & Alcoholservice (Victoria)
🏢 Barwon Health
📍 Victoria