This is a hands-on role combining customer service, rental operations and fleet coordination.
You'll be helping customers, managing bookings and making sure our vehicles are where they need to be, when they need to be there.Key responsibilitiesWelcoming customers and delivering a professional, friendly rental experienceManaging bookings, customer enquiries and vehicle availabilityDriving and relocating vehicles safely and efficientlyPreparing vehicles for customer collection and assisting with fleet presentationProviding customers with information about vehicles, rental services and policiesHandling customer questions and resolving issues professionallyMonitoring vehicle movements, availability and operational requirementsWorking closely with the team to keep the daily operation running smoothlyAssisting with general fleet and branch duties as requiredAbout youConfident,



friendly and professional when dealing with customersA confident and capable driver with a current unrestricted/open driver's licenceComfortable driving a range of vehiclesOrganised and able to manage multiple tasks throughout the dayReliable, punctual and willing to get involvedComfortable using computers and learning new systemsA strong communicator with good attention to detailAble to work independently while also being a strong team playerAvailable to work a 4 days on / 4 days off rotating roster, including some weekendsExperience in car rental, fleet management, tourism, hospitality or customer service is an advantage, but not essentialAbout usWe're a family-owned rental car business operating in the Sunshine Coast tourism industry.4 days on / 4 days off rotating rosterCasual employmentTraining providedA wide-ranging role - you're not stuck behind a desk all dayOpportunity to learn and grow within the rental car industrySupportive team environmentBe part of a growing family-owned businessEvery day is differentCompetitive salary based on experienceStable, long-term employment opportunityVaried role with autonomy and responsibility
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📌 Customer Service & Fleet Coordinator (Queensland)
🏢 Index Group
📍 Queensland