The City of Parramatta is seeking an ICT Service Desk Team Leader to guide the ICT Service Desk, balancing customer focus with operational excellence in a growing city.You will lead a team, drive service levels, KPIs, and ITIL-aligned processes, manage budgets, and partner with ICT leaders on initiatives and end-user projects.This permanent full time role offers a competitive salary from AU$117,****** plus 12% superannuation, hybrid work, and learning opportunities.
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📌 Ict Service Desk Lead – Hybrid, Growth & Impact (Sydney)
🏢 City Of Parramatta
📍 Sydney
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