Public Transit Safety & Revenue Officer (Brisbane)

Public Transit Safety & Revenue Officer (Brisbane)

21 Oct
|
Transdev Australasia
|
Brisbane

21 Oct

Transdev Australasia

Brisbane

Transdev Queensland is seeking a permanent, full-time Network Officer.Our Network Officers provide a high-quality customer experience in educating our customers on bus network services, ticketing products and systems, while also addressing fare evasion and anti-social behaviour across the Translink bus, Southern Moreton Bay Islands ferry and Mt Gravatt bus networks.This position plays a critical front-line role for the provision of revenue protection, safety and security of our customers and drivers.About UsAt Transdev, we don't just move people — we empower communities.
As a global leader in mobility solutions, we deliver safe, innovative, and sustainable transport services across Australasia.
From buses to trains, ferries to light rail, our teams work together to ensure every journey matters.With more than 100,000 employees worldwide, our purpose is clear: serve the common good through mobility.
We thrive on diverse thinking, bold ideas, and a shared commitment to inclusion.
Our values — Care, Share, Dare, Deliver — guide everything we do.What you'll doTravel on bus and ferry services around the Redlands Coast and surrounding suburbsProvide a positive public transport experience to customersEnhance passenger and driver security by maintaining a visible presence on board bus and ferry services and at bus stations and interchangesProtect revenue by performing revenue protection and compliance activitiesIssue Penalty Infringement and Warning NoticesUse the Fare Evasion Information Management System (FEIMS) to report on operational activitiesParticipate in community engagement programs or activities to proactively promote positive behaviour when travelling on a public passenger transport networkAnd in addition,



you will be required toComplete Authorised Persons training including a mentoring programMaintain accreditation as an Authorised Person under section 111(2) of the Transport Operations (Passenger Transport) Act **** or any subsequent ActBe available to work a roster which may include weekends as requiredWhat you bringFull Australian working rights (an Australian citizen or permanent resident)Well-developed communication and written skillsThe ability to make ethical, balanced, fair, and impartial decisions while applying learnt theory and relevant legislationThe ability to remain calm and respond appropriately exercising valuable judgement while working in high pressured environmentsExperience or the ability to use various systems and devices to perform revenue protection duties, including ticket inspection and fare evasionThe ability to work closely within a small operational team and with a partner, with limited supervisionDiversity, equity, and inclusion at our coreWe are proud to be an equal opportunity employer.
We believe that a diverse and inclusive workforce fosters innovation and drives better outcomes for the communities we serve.
We welcome applications from individuals of all backgrounds and gender identities, including First Nations Peoples, people with disabilities, veterans, and those from culturally diverse communities.Need adjustments during the recruitment process?
Let us know at ****** – we're here to support you.Ready to apply?
If you're ready to take on the challenges and opportunities that come with working for a global public transport and mobility organisation, we'd love to hear from you by clicking Apply now and join our team of Journey Makers - and be part of something bigger.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Public Transit Safety & Revenue Officer (Brisbane)
🏢 Transdev Australasia
📍 Brisbane

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