Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)Employment Type Permanent Closing Date 30 Oct :59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)Job SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.
You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionReady to Make a Difference?
Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose.
As a Retail Customer Service & Sales Consultant, you'll have the chance to work for an iconic Aussie brand that's been connecting Australians for generations.
You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives.
This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.Opportunities available across these locations:Toowoomba (Grand Central)WarwickDalbyWhatYou'llBe Doing:Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs,



while keeping customers connected.Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.Salary and Benefits:Generous Discounts: Enjoy30% off Telstra services and exclusive offers with over240 brands and partners .
Leave Options: Take advantage of16 weeks of paid parental leave , theTelstra Extra Day Off ,gender affirmation leave ,Cultural Leave ,Blood Donor Leave , and the ability to purchase up to4 weeks of additional leave .
Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.Is It You We're Looking For?
Great Communication Skills: You're a natural at connecting with people and making their day better.Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.Resilience and Positivity: You have a can-do attitude, even when things get busy.Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
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