Office Administrator / Accounts AssistantVemag Australia is a growing industrial food equipment sales and service company.
It performs service and sales in all states of Australia as well as New Zealand.
The company has international suppliers providing its products which establishes it as an Australian leader in the industry.The head office of the company is based in Redland Bay, Queensland.With the growth of the company, it needs to expand its administration/finance department.About the Role.Do you enjoy working with numbers, helping customers and general administration?
This is a diverse, hands-on-role that combines customer service, administration, and entry-level receivables responsibilities.Reporting directly to management, you will play an important role in supporting the day-to-day operations of the business while developing your skills in accounting and office administration.This office-based role is currently MONDAY TO FRIDAY from 9:00am - 5:00pm.UNFORTUNATELY, WE ARE NOT ABLE TO OFFER SPONSORSHIP.Key Responsibilities.Answer incoming telephone calls and provide exceptional customer servicePreparing accurate and competitive quotes based on customer needsProcess customer orders accurately and efficiently,
ensuring all details are correct before dispatchMaintain positive customer relationships through transparent communication and follow-upOrder parts and supplies for technicians and customers as requiredLiaising with suppliers and warehouse to ensure smooth order fulfilmentMaintaining company records and updating filing systems, both electronic and physicalFollowing up on quotes to convert opportunities into salesMonitor customer accounts and follow up outstanding payments within agreed trading termsAssist with general office administrationAbout You.Proficiency in word, excel, outlookExcellent attention to detail and a high level of accuracyStrong organization and time management skillsProfessional communication skills with excellent phone mannerConfidence using computer systems and the ability to learn new software quicklyThe ability to work independently while contributing positively to a team environmentPrevious experience in administration, customer service or office supportPrevious experience using MYOB or other accounting software preparing quotes and orders is desirable
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