ABOUT THE COMPANY.Working for Local Council based in the Eastern Suburbs area of Sydney.
During the 3 month contract, you will assist in the processing of Council rates, maintenance of the revenue database and attend customer enquiries.ABOUT THE POSITION.Reporting to the Revenue Coordinator, you will play an important role in the day-to-day operations of the Council's Rates and Revenue function.
You will be responsible for processing rates, maintaining accurate revenue records, issuing instalment notices within legislative timeframes, and responding to customer enquiries in a professional and timely manner.This role is ideal for an experienced Rates/Revenue Officer OR Accounts Receivable Officer who thrives in a fast-paced environment and enjoys delivering excellent customer service.DUTIES.Maintain and update the Council's Rates and Revenue databases, ensuring information is accurate and up to dateCalculate and apply interest to overdue rate accountsProcess and issue Section 603 Certificates, pensioner rebates, and domestic waste adjustmentsCoordinate refunds relating to rates, charges,



and rating feesRespond to ratepayer enquiries and resolve account issues efficiently and courteouslyLiaise with internal teams and external stakeholders to ensure the smooth delivery of revenue servicesSKILLS & EXPERIENCE.High School Certificate or equivalent qualificationPrevious experience in a Rates or Revenue role within a Local Council is essentialExperience using Pathway is highly regardedAbility to interpret and apply relevant legislation, policies, and proceduresStrong attention to detail and excellent numerical and administrative skillsAbility to manage competing priorities and maintain accuracy in a high-volume workloadExcellent communication and customer service skills, with a professional and solutions-focused approachCULTURE.Your Council respects cultural diversity and and equal employment opportunities.
Be part of a team that cares for your personal growth and is supportive of your career progression.ADVANTAGES.Opportunity for career progression in the Public SectorSufficient training provided during early weeksCompetitive hourly rate and walking distance from public transport
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📌 Revenue Officer (Sydney)
🏢 Ivory Group
📍 Sydney