Job DescriptionAt Infinite Rehab, our customer service team is the friendly face (and voice) of everything we do.
You'll be the first point of contact for our clients – whether they're walking through our clinic doors or being supported out in the community – and you'll help keep our whole operation running smoothly behind the scenes.We're looking for someone to join us Mondays and Wednesdays, with the option of a third day, working 8:30am–5:00pm.
It's a great fit if you're looking for meaningful part-time work with the flexibility to grow your hours over time.What you'll be doing:Welcoming clients to our Gregory Hills clinic and helping them feel at easeManaging bookings, scheduling and diary coordination for both our clinic-based and community-based teamsAnswering phones and emails,
and being the go-to person for client queriesSupporting our clinicians with day-to-day admin so they can focus on great client careLiaising with funding bodies and referrers as needed (NDIS, Workcover, DVA, and similar)Keeping the front-of-house running like a well-oiled machineWhat we're looking for:Previous experience in a customer service, reception or admin role (healthcare or allied health experience is a bonus, but not essential)Someone warm, organised, and unflappable when things get busyGreat communication skills – you'll be dealing with clients, clinicians and outside organisations all in one dayComfortable with technology and picking up current systemsA genuine interest in being part of a team that helps people
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📌 Customer Service Team Member (Sydney)
🏢 Rehab Health and Fitness Australia
📍 Sydney
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