Account Manager – Checkout.comCheckout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long‐term relationships with our Key accounts, merchants and partners.
This is an excellent chance to join one of the most successful FinTech companies at a turning point of its global expansion.You will be the business advisor and main point of contact to a merchant, during and post the integration process.
You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants.
The key for success here will be the ability to use your business savvy and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency.
Whether you come from payments, tech sales, banking, consulting, or another results‐driven field, this is your chance to make a significant impact and grow quickly in a competitive space.How you'll make an impactBuilding high touch, consultative and positive relationships with our merchants through regular and open communicationDelivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.Project managing merchant deliverablesUnderstanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants' needsCollaborating with various cross‐functional teams (e.g. Sales, Legal, Integration, Support) across the company to influence internal stakeholders and product roadmaps,
to ensure an outstanding merchant experienceWhat we're looking for6+ years' experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industryA strategic problem solver with excellent project management skillsStrong knowledge of today's major e‐commerce and payments technologies, players and evolving trends in the Australian payments industryCustomer driven and able to establish robust relationship with assigned customer base, C‐suite downHighly organised and able to prioritise shifting workloads and responsibilities effectively in a fast‐paced, dynamic environmentAbility to provide critical on‐the‐ground feedback and insights to regional and global leadership, directly influencing our product roadmap, go‐to‐market motions, and success metrics for the AU/NZ market.Strategic Acumen: Analytical and data‐driven.
Exhibit high intellectual curiosity, rapidly learning and applying complex strategic insights to account planning and leveraging new technologies like AI for accelerated performance.BenefitsCompetitive salary package including base and performance bonusesHybrid working model – three days per week in the office to support collaboration and connectionFlexible working hours and remote work optionsHealth and wellbeing programmesWorkplace technology and resources to support productivityContract & Working HoursFull‐time, PermanentLocation: Sydney, Australia (Hybrid – 3 days per week in the office)DisclaimerWe are an equal opportunity employer and welcome applications from all backgrounds.
We do not discriminate on the basis of age, race, gender, religion, or nationality.
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