Be the First Smile Our Guests RememberAt TFE Hotels, we know that exceptional stays start with exceptional people.
As the welcoming face of Adina Apartment Hotel Chermside, you'll create memorable first impressions, build genuine guest connections and help deliver the warm, professional service our guests return for time and time again.
Based on the Reception role profile within the recruitment asset suite, this role focuses on creating outstanding guest experiences from arrival to departure while supporting smooth Front Office operations.About the RoleAs a Receptionist, you'll be at the heart of the hotel experience.
Every day is different, from welcoming guests and managing reservations to resolving enquiries and ensuring every interaction leaves a positive impression.You'll work as part of a supportive Front Office team where hospitality, teamwork and attention to detail are valued and celebrated.
Based on the Reception role profile, this position centres on creating lasting memories through genuine hospitality, thoughtful service and solid guest relationships.Key ResponsibilitiesWelcome guests with a friendly and professional approachManage guest arrivals,



departures and reservationsRespond to guest enquiries and resolve issues confidentlyBuild positive relationships with guests and colleaguesSupport day-to-day Front Office operationsMaintain accurate guest records and hotel systemsIdentify opportunities to enhance the guest experienceUphold hotel standards and service excellenceThese responsibilities align with the Reception role profile outlined in the recruitment asset suite.What You'll BringEssentialPrevious customer service or hospitality experienceStrong communication and interpersonal skillsAbility to manage competing priorities in a fast-paced environmentExcellent attention to detailProfessional judgement when resolving guest concernsFlexible approach to working a rotating rosterPassion for delivering memorable guest experiencesThese skills and experience requirements are drawn from the Reception role profile.Why Join Us?
At TFE Hotels, you'll be part of a team that values authenticity, collaboration and exceptional guest experiences.
You'll have opportunities to develop your hospitality career while working in a supportive and inclusive environment where every team member contributes to our success.
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📌 Receptionist (Brisbane)
🏢 TFE Hotels Group
📍 Brisbane