Northern Coast Optical Pty Ltd – Port Macquarie NSWThe Optical Superstore /Northern Coast Optical Pty Ltd is seeking an enthusiastic and customer-focused Optical Dispenser / Sales Person to join our team in Port Macquarie, NSW.
This is a full-time position that combines the technical expertise of optical dispensing with robust sales and customer service skills.
In this role, you will be at the heart of our business, helping customers find the perfect eyewear solution while ensuring accuracy and quality in all optical dispensing tasks.
This position is integral to delivering exceptional customer experiences and driving business growth within our optical practice.At the Optical Superstore we do not set any KPI's or Sales targets, this leaves you free to dispense what is actually needed by the customer without any added pressure.Key responsibilitiesDispensing and fitting eyeglasses in accordance with prescriptions and customer requirementsMeasuring and recording accurate patient measurements using appropriate optical equipment and techniquesProviding expert advice on eyewear options, lens coatings, frame styles and contact lens solutions to customersProcessing sales transactions accurately and managing payment methodsMaintaining detailed customer records and ensuring compliance with optical and health regulationsEducating customers on proper care, maintenance and usage of eyewear and contact lensesBuilding strong relationships with customers to encourage repeat business and referralsAssisting with front desk duties including appointment scheduling and customer queriesMaintaining a clean,



organised and professional dispensary and retail environmentCollaborating with optometrists to ensure customer satisfaction and clinical accuracyWhat we're looking forExcellent customer service skills with a genuine passion for helping customersSales experience and ability to identify customer needs and recommend appropriate solutionsAttention to detail and accuracy when processing prescriptions and measurementsStrong communication and interpersonal skillsAbility to work effectively as part of a team and independentlyProfessional appearance and demeanourPreferred experience in a retail or optical environmentWhat we offerNorthern Coast Optical Pty Ltd is committed to supporting the wellbeing and professional development of our team members.
We offer competitive remuneration commensurate with experience and qualifications.
Working with us provides the opportunity to develop your expertise in the optical industry whilst working within a supportive and collaborative team environment.
We foster a culture where staff are valued and their contributions recognised.
We are located in Port Macquarie, a beautiful coastal region offering an excellent lifestyle and community.We encourage applications from all candidates and welcome enquiries regarding any support or adjustments you may require during the recruitment process.About usNorthern Coast Optical Pty Ltd trades as The Optical Superstore and is a trusted optical practice serving the Port Macquarie community.
We are dedicated to providing high-quality eyewear solutions and exceptional customer service.
Our team of experienced professionals is committed to helping customers achieve the best possible vision and eyewear satisfaction.
We pride ourselves on our knowledgeable staff, quality products and personalised approach to customer care.
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📌 Optical Dispenser / Sales Person (Port Macquarie)
🏢 Northern Coast Optical
📍 Port Macquarie