Longines Part Time Client Advisor | Chadstone (Melbourne)

Longines Part Time Client Advisor | Chadstone (Melbourne)

21 Oct
|
longines
|
Melbourne

21 Oct

longines

Melbourne

What Longines Part Time Client Advisor Chadstone jobs in VictoriaScanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication.
A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40‐year heritage of elevated craftmanship.Founded in **** by Gary Theodore, the House's long‐standing success is tied to a delicate balance between tradition and modernity, preserving the values of the past while having the courage to innovate and reinvent.The products are central to everything and speak for themselves – crafted to be beautiful and practical companions in the lives of the women for whom they are designed.About the roleAs a part‐time Client Advisor for our Chadstone Boutique, you will seek to create excellent client experiences and contribute to the success of the Boutique through achieving productivity targets.
This role is perfect for an individual who is passionate about the luxury fashion industry, styling and enhancing the overall client experience.This role will:Embody and inspire exceptional client experience standards in presentation and behaviour in line with Scanlan Theodore standards.Consistently strive to meet boutique and individual productivity targets.Build rapport with clientele, establishing a wealthy client database and maintaining long‐term client relationships.Leverage various Client Relationship Management (CRM) tools available to cultivate brand loyalty.Become a subject matter expert in product knowledge, fabrication, and personal styling to enhance client experience.Support the management team to create a collaborative, sales focused environment.The ideal candidatePrevious experience in a similar position in the retail industryAbility to work within a team to achieve store targets and KPIsA brand ambassador with a natural ability to build rapport and develop client relationshipPart‐Time time availability on a Wednesday to Saturday rotationWhy work with us?
Competitive salary packageOpportunity to work with a talented and passionate teamSeasonal wardrobesExcellent bonus structures and incentivesTraining and developmentCompany progressionWe are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets of our business.We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.At Paspaley,



we believe diversity enriches both our workplace and our client experience.
We welcome applications from all backgrounds and are committed to fostering an inclusive environment where everyone feels valued and supported.
As an Equal Opportunity Employer, we select talent based on skills, experience and alignment with our brand values.Job PurposeThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client Advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.ResponsibilitiesService and SalesMeet and exceed individual and store sales and other commercial KPIsThrough storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interactionProvide a luxury service and demonstrate knowledge and expertise in product, fashion and stylingFollow the Client journey to elevate the Client experience in the storeBe efficient in following‐up and delivering after‐sales services to our clientsContribute to the daily operations of the store, maintaining high luxury standards in front and back of house, support inventory management, markdowns and stockroom maintenance when requiredFollow company policies, guidelines and procedures, use visual techniques to maintain visual standards according to Burberry guidelinesFoster teamwork and a positive work climateClient EngagementBuild meaningful relationships with ClientsWork by appointment to provide a personalised service and build relationships to promote loyalty and incremental purchasesCapture new luxury clients to grow the individual and store client book with a commercial objective mindsetDrive retention of clients ensuring volume and spend by contacting them regularly and ensuring appropriate follow‐upPersonal ProfileA proven track record in delivering sales and exceeding targetsPrevious experience in clientellingA strong interest in fashion,



art and cultureStrong product knowledge and good understanding of store retail operationsUnderstanding of competitor productsExperience in working as part of a teamFluent in local language; English proficiency is desirableOther language knowledge is desirableDemonstrates Confidence, Curiosity, Conviction, and CareEnjoys being part of a teamEnergetic, pro‐active and self‐motivatedDetail‐oriented and creative with a passion for sellingAssertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levelsResults driven and commercial mindsetFlexible, collaborative and adaptable approach to workMeasures of SuccessIndividual sales performance and KPI's (Appointments, UPT, ATV & AUR)Service targets (Guest Experience, Net promoter score)New client acquisition (conversion and retention)Number of appointments held on a monthly basisAbout the role (Tiffany & Co.)We are looking for a client advisor to join our high‐performing team.
This role is on a casual basis.
Duties include delivering luxurious experience, maintaining efficiency, contributing to performance, etc.BenefitsGenerous salary, commission, incentives employee discounts and milestone giftsHigh performing, caring, fun and dynamic teamCulture focused on wellbeing, innovation and growthEndless career opportunities with the largest luxury group – LVMHNever‐ending training and individual up‐skilling opportunitiesGreat mentoring from highly experienced management teamYou'll work with H&M; GroupExperience in customer service within fashion, retail, or similar fieldsPassionate about fashion, delivering an exceptional in‐store experience while promoting our products and driving salesThriving in collaborative and dynamic environmentsCommunicative, creative, curious to work with store technology, with a solid eagerness to learn and developFlexible and action orientedEmployment termsThis is a part‐time position of ***** hours a week.
You will be based in Melbourne, Australia.We're committed to supporting our employees with attractive benefits and valuable development opportunities.
As a member of our team, you'll enjoy a 25% staff discount across all H&M; Group brands – available both in‐store and online.
In addition to this, Australia‐based colleagues also receive:Inclusion & DiversityAt H&M; Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
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📌 Longines Part Time Client Advisor | Chadstone (Melbourne)
🏢 longines
📍 Melbourne

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