Troocoo is partnering with a well-respected, purpose-driven Queensland insurer to appoint experienced leaders into its claims function.
The business is investing in its people and in a significant transformation, which makes this an ideal time to join and help shape what comes next.What your days will look likeCoaching your team through complex decisions and celebrating their winsBuilding trusted relationships with customers and stakeholders across your portfolioUsing data to understand what's working, what isn't and where to focus nextLeading your team confidently through change as the business transformsWorking alongside a collaborative leadership group that genuinely backs each otherTroocoo is partnering with a well-respected, purpose-driven Queensland insurer to appoint experienced leaders into its claims function.
The business is investing in its people and in a significant transformation, which makes this an ideal time to join and help shape what comes next.What your days will look likeCoaching your team through complex decisions and celebrating their winsBuilding trusted relationships with customers and stakeholders across your portfolioUsing data to understand what's working,
what isn't and where to focus nextLeading your team confidently through change as the business transformsWorking alongside a collaborative leadership group that genuinely backs each otherWhat you'll bringWe're looking for leaders with a proven track record, not just potential.
You'll bring:Established people leadership in insurance or banking, ideally leading teams through changeExperience leading in claims, complaints, customer resolution or a similar regulated setting (personal injury, CTP, life insurance or workers compensation experience is highly regarded)The ability to balance empathy with accountability when decisions are difficultConfidence using data and insights to lift team performanceWhy this role stands outGenuine flexibility: a ***** hybrid model from a central Brisbane CBD officeRoom to grow: personalised learning and development, plus study assistanceWork that matters: every decision your team makes helps someone get their life back on trackIf you're a confident people leader ready for a role with real purpose, apply now.
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