O&M; is an Australian-born qualified haircare brand.
For almost 20 years we've made Clean Colour and kind haircare for hairdressers and their clients, without compromising on colour performance or on how the brand looks and feels.
We're in salons across Australia and more than 20 other countries, including the US, the UK and all across Europe, and we're growing quickly in all of them.
It all runs from our global HQ in Sydney: the brand, the product, the strategy and the people building it.
Still founder-led.
Still moving fast.
About the role
O&M; doesn't have a People & Culture team.
This role is the function.
You'll report to the Managing Director, sit on the Executive Team and work closely with our Founder & CEO, including direct access on confidential people matters.
You'll set the people strategy with the Managing Director, Founder and leadership team, then deliver it yourself.
Most of your week will be hands-on: coaching leaders, running recruitment, handling employee relations and building culture across our teams in Australia and the US.
Specialist work like legal compliance, WHS advice and structured training programs is outsourced, and you'll choose those partners and hold them to account.
Key responsibilities
The People & Culture plan: building it, owning the budget and reporting to the Managing Director and Board on people data, trends and risk
Employee relations: performance, disciplinary, grievance and investigation matters handled end to end, with external legal advice only where it's needed
Recruitment: run in-house from role brief to signed contract, with agencies only for senior or specialist roles
The employee lifecycle: onboarding, probation, contract changes, parental leave, flexible work and exits, plus our policies, contracts and employee handbook




Performance and reward: the performance review cycle, remuneration review and benchmarking, with the Managing Director and CFO
Leadership coaching: coaching the leadership team and people leaders one on one and as a group, with a development plan for every leader
Learning and development: a business-wide L&D; plan, development plans and career conversations for every employee, and succession plans for critical roles
Culture and engagement: bringing Clean, Kind, Original to life in how we hire, review and recognise people, and running the team calendar, engagement pulse checks and internal communications
Our US team: the full P&C; service for employees of O&M;'s US entity, and keeping Australia and the US connected as one O&M;
Outsourced partners: employment lawyers, IR and WHS advisers, training providers and EAP, each with a clear scope and budget, and their value reviewed regularly
About you
Senior HR generalist experience, including time as a sole P&C; lead or "P&C; of one" in a business of similar size, and you enjoy doing the work yourself
A track record of setting people strategy and personally delivering it
Strong, practical employee relations and investigation experience
End-to-end recruitment experience without leaning on agencies
Experience coaching senior leaders and building L&D; plans; a coaching accreditation is highly regarded
Experience choosing and managing outsourced HR, legal, WHS and L&D; providers
Working knowledge of the Fair Work Act, Modern Awards and office WHS obligations
Comfortable moving between strategy and detail in a fast-paced, founder-led business
High levels of confidentiality, organization and judgement
FMCG, beauty or consumer brand experience is highly regarded, as is Employment Hero
#J-*****-Ljbffr

📌 Head Of People & Culture (Sydney)
🏢 O&M Haircare
📍 Sydney