DescriptionUse your insurance, claims or operational coordination experience to support Crawford's Large Loss program.
Working closely with adjusters, leaders and clients, you'll help coordinate workflows, monitor performance and contribute to high-quality customer outcomes.This 12-month fixed-term opportunity suits a proactive, organised professional who enjoys problem-solving, stakeholder engagement and improving processes.
Why Join Crawford?
Meaningful work - Support the delivery of major and complex property claimsCareer development - Build your claims, operations and stakeholder management expertiseVaried role - Combine coordination, reporting, quality assurance and improvement initiativesCollaborative culture - Work alongside experienced claims and loss adjusting professionals12-month opportunity - Make an immediate impact within a specialist program What You Will DoCoordinate workflows across the Large Loss portfolioMonitor KPIs, service standards and quality outcomesPrepare reporting and performance insightsConduct file reviews and identify improvement opportunitiesSupport stakeholders with escalation and coordination activitiesLiaise with clients,



service providers and internal teamsAnalyse trends and drive process improvementsAssist with program initiatives and stakeholder meetings What You Will BringYou are organised, proactive and confident engaging with stakeholders at all levels.
You enjoy solving problems, managing competing priorities and driving outcomes.You will bring:Experience in insurance, claims, loss adjusting or a similar operational environmentStrong communication and stakeholder management skillsExcellent organisational skills and attention to detailExperience with reporting, data analysis or performance monitoringA solutions-focused mindset with a continuous improvement approachQuality assurance, audit or process improvement experience (desirable)Australian or New Zealand working rightsA willingness to complete a police check About CrawfordCrawford is the world's largest publicly listed claims management company, supporting customers, clients and communities when they need us most.
Our people make a difference every day through their expertise, care and commitment to delivering better outcomes.
Ready to Take the Next Step?
If you're looking for a role where you can make an impact, build solid stakeholder relationships and contribute to the success of a specialist claims program, we'd love to hear from you.Submit your resume and tell us why this opportunity is right for you.

📌 Large Loss Program Coordinator (Queensland)
🏢 Crawford
📍 Queensland