Job DescriptionAdmin Assistant in Glebe
The CompanyA small, hands-on business in Glebe is looking for a sharp, hardworking and reliable Service Coordinator / Administrator.The RoleThis is a fast-paced, reactive coordination role where you will be responsible for receiving maintenance requests and organising tradesmen to jobs.The environment can be busy and stressful at times, so the successful candidate will need to be responsive, organised and comfortable working with KPIs and turnaround times.Key Responsibilities
Answering incoming phone calls and responding to emails
Receiving and processing maintenance/service requests
Coordinating plumbers and roofers and allocating them to jobs
Ensuring jobs are responded to within required timeframes
Completing a high volume of data entry and updating job information
Using WorkBuddy to manage service jobs and records




Monitoring outstanding jobs and following up with trades as required
Providing updates and maintaining clear communication throughout the job process
Working towards KPIs
General administrative support as required
About You
Sharp, switched-on and a quick learner
Hardworking with a strong work ethic
Highly organised and able to prioritise
Comfortable working in a fast-paced and reactive setting
Confident communicating over the phone and email
Accurate with data entry and administration
Able to remain calm when workloads become stressful
KPI and deadline driven
Reliable and willing to get stuck in
If this sounds like the job for you, please click "apply now" or send your resume to #*******

📌 Operations Coordinator (Sydney)
🏢 Hays
📍 Sydney