Field Service Technician & Sales Specialist
Estuary Groupis a proudly Australian engineering and innovation company that designs and supports a range of unique equipment used by some of the country's most recognised retailers and hospitals.
With hundreds of units deployed across New South Wales, we are expanding our field servicing and sales team to keep our products in excellent working order.
This multi-faceted role offers a energetic blend of technical support, growth, and operations by combining:
Retail Product Servicing:Executing hands-on maintenance to keep equipment performing at its best.
Healthcare Product Sales:Driving revenue and managing relationships within the medical sector.
Business Development & Projects:Identifying new growth opportunities and leading key initiatives.
Administration Tasks:Managing day-to-day documentation and administrative duties to support operations
Key responsibilities
Perform emergency servicing, inspections and repairs of Estuary Group equipment at various retail locations
Complete work according to an allocated daily and weekly service schedule
Troubleshoot mechanical issues and replace plug-and-play components as needed
Perform scheduled preventative maintenance servicing, inspections and repairs of Estuary Group equipment at various retail locations




Identify Hospitals & Rehabilitation Centres in Sydney area and build relationships with key personnel
Execute product presentation and demonstration plans for hospitals and achieve agreed sales revenue targets
Build knowledge and expertise within the healthcare industry with focus on hospital and age care facilities
Maintain accurate service records through mobile system, documenting work completed, parts replaced, issues identified and follow-up required
Manage parts inventory and basic tools provided with the work vehicle
About you
Practical/mechanical mindset - trade experience is welcome but not essential
Confidence with hand tools (spanners, drills, screwdrivers)
The ability to troubleshoot problems and follow technical instructions
The ability to work to a schedule and meet allocated service timeframes
Ability to work independently or as part of a team
Full driver's licence and good driving record
Excellent relationship-building skills, sharp product knowledge
Fully maintained service vehicle (fuel, tools, parts included)
Company phone, laptop, uniform, and PPE
Ongoing support and training
Manage your allocated work independently within clear company procedures and schedules, with guidance and support from the team when needed
Variety of locations and day-to-day work
Opportunities for growth within Estuary Group
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📌 Field Service Technician & Sales Specialist (Sydney)
🏢 Estuary Group
📍 Sydney