Platform28 is looking for experienced hospitality professionals to join our team inMelbourne Docklands, right next to Southern Cross Station.
We havetwo full-time positions available: Duty Manager and Assistant Manager.
You'll help oversee daily venue operations and deliver exceptional guest experiences.
Depending on the position, you'll lead shifts or support the broader management team, helping maintain high service standards and a positive, efficient workplace.
Duty Manager or Assistant Manager
Two positions available
About the roles
Platform28 is looking for experienced hospitality professionals to join our team inMelbourne Docklands, right next to Southern Cross Station.
We havetwo full-time positions available: Duty Manager and Assistant Manager.
You'll help oversee daily venue operations and deliver exceptional guest experiences.
Depending on the position, you'll lead shifts or support the broader management team, helping maintain high service standards and a positive, efficient workplace.
Key responsibilities
Oversee front-of-house and back-of-house operations during your shifts
Supervise, support and develop team members
Respond to guest feedback and resolve concerns professionally
Follow cash handling, point-of-sale and reconciliation procedures
Maintain compliance with health, safety and liquor licensing requirements
Monitor stock and support inventory control
Help maintain venue cleanliness and safety standards




Coordinate with kitchen and bar teams to keep service running smoothly
Assist with reservations, events and seating arrangements
Share operational updates and raise issues with senior management
What we're looking for
Experience in a hospitality supervisory or management role, ideally in a busy venue
Strong leadership and communication skills
A genuine commitment to excellent customer service
Confidence handling guest concerns and making sound decisions under pressure
Knowledge of hospitality health, safety and liquor licensing requirements
Familiarity with POS systems and hospitality software
Good organisation, numeracy and multitasking skills
Availability to work flexible hours, including evenings, weekends and public holidays
RSA certification; relevant hospitality qualifications or training are an advantage
What we offer
At Platform28, we offer competitive remuneration, professional development opportunities and a supportive team culture.
You'll join a energetic hospitality team, with flexible scheduling where possible and opportunities to grow your career.
About Platform28
Platform28 is a vibrant hospitality venue inMelbourne Docklands, right next to Southern Cross Station.
We're passionate about delivering outstanding food, drinks and service, and creating memorable experiences for locals and visitors alike.
Our team values collaboration, innovation and continuous improvement.
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📌 Duty Manager/Assistant Manager (Melbourne)
🏢 Freshfields Nominees
📍 Melbourne