Primary Location VIC - Melbourne - 655 Collins St
Job Description Summary
We are looking for a motivated and detail-oriented Desktop Quality Coordinator to support our Quality team.
This is an excellent opportunity for someone early in their career who enjoys working with data, problem solving and learning how quality standards are applied in a real-world operational environment.
About the Role
Desktop Quality Coordinator Start your career in Quality and Telecommunications Join Service Stream's Telecommunications team and build valuable skills in quality, compliance and operational excellence within a national organisation.
We are looking for a motivated and detail-oriented Desktop Quality Coordinator to support our Quality team.
This is an excellent opportunity for someone early in their career who enjoys working with data, problem solving and learning how quality standards are applied in a real-world operational environment.
Working alongside experienced professionals, you'll receive training and support while helping to review completed works, identify trends and contribute to continuous improvement initiatives across our national operations.
If you're looking to develop a career in quality, compliance, administration, business support or telecommunications, we'd love to hear from you.
What you'll be doing
In this role, you'll learn how quality processes support the successful delivery of telecommunications projects and services.
Reviewing completed work and documentation to ensure quality requirements have been met
Conducting desktop-based quality checks and audits using established processes and guidelines
Identifying trends,



inconsistencies or areas for improvement and escalating findings where required
Assisting with the preparation of quality reports and audit outcomes
Maintaining accurate records and quality documentation
Working with internal teams to support quality improvements and resolve issues
Using Microsoft Excel and other systems to analyse information and track performance
About you
We're looking for someone who is eager to learn, has a strong eye for detail and enjoys working with information and processes.
You may be a recent graduate, an administrator looking to take the next step in your career, or someone with experience in customer service, coordination, compliance or data-focused roles.
To be successful, you'll have:
Solid attention to detail and the ability to work accurately with large volumes of information
Good analytical and problem-solving skills
Intermediate to advanced Microsoft Excel skills
Strong organisational skills and the ability to manage multiple tasks
Clear written and verbal communication skills
A willingness to learn and develop new skills
A positive attitude and a continuous improvement mindset
Previous experience that could be valuable
While not essential,



experience in any of the following areas would be beneficial:
Administration or coordination roles
Data entry, reporting or document management
Quality, compliance or audit support activities
Customer service or stakeholder-facing positions
Construction, utilities, telecommunications or service delivery environments
Why join Service Stream?
At Service Stream, we're One Team.
We believe in investing in our people and providing opportunities to learn, grow and build rewarding careers.
Our values guide everything we do:
Safety – We care about the safety of our people, customers and communities
Delivery – We are reliable and deliver on our commitments
People – We are inclusive, respectful and support each other
Accountability – We take ownership of the results we deliver
Build your future with us This is an exciting opportunity to gain hands-on experience in quality and telecommunications while working in a supportive team environment.
Whether you're looking to begin your career in quality, compliance or operations, this role offers a strong foundation for future growth and development.
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries.
We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.
#J-*****-Ljbffr

📌 Desktop Quality Coordinator (Melbourne)
🏢 Connect Sydney
📍 Melbourne