Case Officer, Enhanced Bail and Support Service
Support the day-to-day case management of young people in the community subject to bail
Deliver meaningful afterhours support to young people by doing practical and pro social activities
See progress through small shifts that matter deeply to young people
Fixed term full-time role earning $77,150 - $94,730 per year, plus penalties as per EBA for after-hours work and you will be paid superannuation.
What you will do
As youth justice case officer in the Enhanced Bail Supervision and Support service (EBSS), you will provide case support to young people subject to enhanced supervision and monitoring including home visits and help guide them through complex moments in their lives as they work towards completing their court order.
You will
work directly with young people
as well as their families and various community supports to promote rehabilitation and work on building their life skills to set them on the right path.
You will:
Deliver support, including after hours support to young people, such as transport to school, work, appointments, and pro-social leisure/recreational activities.
Provide
technical expertise
in electronic monitoring to support suitability assessments.
Installation, removal, troubleshooting and maintenance of
electronic monitoring devices
for young people subject to EBSS.
Work closely with families, courts and services to
support accountability
and rehabilitation
Manage competing priorities
in a role where adaptability matters more than perfection.
'We're working sometimes with the most vulnerable young people in Victoria.



A small shift or a small achievement in their life might seem like a small thing, but it's a very big thing in their life.' – Paul, Youth Justice Community.
This work is demanding and emotionally complex. If one task is done, there will always be something current to do. You will see progress in the young people you work with but
change is often gradual
rather than dramatic. However, watching the
accumulation of small shifts
that build over time will inspire you to continue your vital work.
You will not be doing this alone. You will
work in a team
who genuinely love the work they are do and where support is built into the job. Regular supervision and debriefing will help you balance your priorities and be ready with whatever the day brings you.
Work hours and locations:
This role is a rostered position, and Case Officers work on a rotating roster to provide you with flexibility in your week. The hours of operation Monday to Friday is 6am – 9pm and there are two shifts (morning and afternoon) within these times. Operational hours on weekends are 9am – 9pm and you will be required to work weekends.
These positions are primarily based in either Sunshine (North West Metro Area) and Dandenong (South East Metro Area)



and you will work flexibly across different locations within these regions, to support to young people and their families.
Successful applicants will be provided with all necessary training to support performance of the role.
About you
If you can use organisation and communication skills to guide real change in young people and looking for a hands on role, this role is for you.
A relevant qualification in social work, youth work, psychology, human services, criminology or criminal justice is desirable.
You will also need a full driver's licence and maintain a current Working with Children Check.
You should also have:
the ability to establish
rapport
with young people regardless of their age, gender, developmental stage or cultural background
strong written and verbal
communication skills
for report writing and interacting with stakeholders
the ability to be
flexible
and responsive to changes in priorities
the capacity to stay calm, regulate yourself and
keep working after difficult conversations
an
openness to supervision
and feedback in a role where learning never stops
prior experience
working with young people in similar fields is highly desirable.
To learn even more about what we look for in new youth justice case officers, please read the position description.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy at .
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
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📌 Case Officer, Enhanced Bail And Support Service (Melbourne)
🏢 Department Of Justice
📍 Melbourne