Worklocker is expanding our team and hiring an
Online Fulfilment & Store/Decoration Assistant
to join the team at the Sunshine Coast HQ immediately.
Join the fastest-growing Workwear Business in South East Queensland and work in an awesome team.
This role gets online orders out accurately and on time, and keeps stock and decoration work moving at Kawana.
About half the week is picking, packing and dispatching orders for our online stores.
The other half is unpacking and processing stock deliveries and helping the decoration team with digital printing.
Full time or Part Time hours available up to 38 hours per week.
Key responsibilities – online fulfilment (about 50%)
Pick, pack and dispatch online orders accurately and and on the same day where possible
Check every order against the picking slip for style, colour, size and quantity before it is sealed
Process stock transfers coming into Kawana for online orders and follow up any missing or delayed items
Prepare consignments and labels in the shipping system and get them ready for Australia Post collection
Pack orders neatly and securely, using packaging efficiently to keep freight costs down
Process returns and exchanges, inspect returned goods and put saleable stock back away
Flag stock discrepancies, damaged goods and out-of-stock items to the right person straight away
Keep the dispatch area clean, organised and stocked with packing materials
Key responsibilities – store and decoration support (about 50%)
Stock receiving
Unpack incoming supplier deliveries and check them against packing slips and purchase orders
Report short, over or incorrect deliveries to Purchasing for follow-up with the supplier
Ticket, label and put away stock, and prepare stock transfers to the stores




Help with stocktakes and stock counts when required
Decoration support
Help the Digital Print Specialist prepare and run digital print jobs on garments
Prepare garments for decoration, including checking the job against the order and counting and sorting stock
Fold, bag, label and pack finished decoration jobs for collection or dispatch
Do quality checks on finished garments and report any faults before they leave the facility
Keep print equipment and work areas clean, and follow equipment care and safety instructions
Learn other decoration tasks as directed, such as heat pressing
Workplace health and safety and general duties
Follow all WHS policies and procedures, including protected manual handling and safe use of print and heat equipment
Report hazards, incidents and near misses to your manager straight away
Wear the required uniform and safety footwear
Follow the agreed weekly schedule between fulfilment and decoration, and tell your manager early if workload means it needs to change
Help in other areas of the business, including in-store when required, and do other reasonable duties within your skills and training
Skills, experience and attributes
Essential
Strong attention to detail and accuracy
Confident using computers and quick to learn new systems, such as order, shipping and point-of-sale software
Physically able to stand for long periods and lift and carry cartons safely
Organised, with the ability to manage your time across two areas of work
Reliable, punctual and happy to work as part of a team
Clear written and spoken English
Desirable
Warehouse, dispatch or e-commerce fulfilment experience
Garment decoration or digital printing experience, such as DTF, DTG or heat press
Retail or workwear experience
Current driver licence
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📌 Online Fulfilment & Store/Decoration Assistant (Queensland)
🏢 Worklocker
📍 Queensland