Part Time Term Time Contract – 30 Hours/week, 8.15am – 4.15pm (maternity leave cover)
Commencing: 07 January ********* November ****
St Hilda's School is seeking an experienced, personable Retail Supervisor to oversee the daily operations of our School Uniform Shop.
You will lead the Retail Coordinator and casual Retail Assistants, working together to keep stock levels healthy, and ensure that every student, parent and staff member who walks through the door receives exceptional service.
You will share a genuine commitment to working within a faith-based, girls' school environment, with personal conduct that reflects warmth, integrity, and the values and Christian ethos of St Hilda's School.
This is a front-facing, on-campus position for someone who enjoys the rhythm of a busy retail workplace and takes genuine pride in serving a school community.
This role is 4 days per week, Monday , Tuesday, Thursday, Friday - 30hrs/week, 7.5 hours per day (Term Time), on site.
About Us
Located on Queensland's Gold Coast, we are one of Australia's leading independent Anglican Day and Boarding Schools for girls from Pre-Prep to Year 12.
With an enviable reputation of excellence in girls' education and world class facilities, St Hilda's School has a long and proud history of outstanding academic achievement, grounded in strong Anglican Christian values.
About the Position
Reporting to the Operations Manager your key responsibilities will include but are not limited to:
1. Retail operations and customer engagement
Oversee the day-to-day running of the Uniform Shop, maintaining high visual merchandising standards




Advise customers and the team on sizing, product selection and availability
Resolve enquiries and complaints with a solutions-focused approach
Assist with fitting sessions during peak periods, such as the start of the school year
Collaborate with School administration on special requests, uniform changes and new product launches
2. Stock and supplier management
Forecasting, purchase and control stock, forecast needs, and check and approve supplier invoices on receipt
Oversee stocking, shelving and stock takes
Manage online uniform orders, keeping stock on hand accurate in TASS and My Student Account
Act as key liaison with suppliers, working with the Operations Manager on annual orders
Operate the point-of-sale system and balance end-of-day takings, including daily cash handling
Assist the Operations Manager with sales reporting, budget forecasting and pricing
Liaise with the Finance Department on invoices, payments and reconciliation
4. Team leadership
Supervise, train and develop Retail staff in product knowledge, customer service and retail systems
Meet regularly with the Operations Manager on performance and staff development
5. Safety and compliance
Uphold WHS,



child safety and School policy requirements in the store
About You
Three to five years' retail experience, with supervisory or managerial experience essential
Proficiency with point-of-sale systems, online sales platforms and Microsoft Office (Word and Excel)
Strong communication skills and the ability to assist a diverse customer base of parents, students and staff
Demonstrated ability to lead and motivate a team in a fast-paced environment
Excellent time management, attention to detail and multitasking ability
A friendly, approachable and patient manner, with exceptional personal presentation
Alignment with the values and Christian ethos of a faith-based girls' school, with personal conduct that reflects warmth and integrity
Why Join St Hilda's School?
Be part of a passionate values-driven community which embraces collaboration and innovation and supports staff wellbeing and professional growth.
We are a community which promotes belonging and connectedness.
We offer staff onsite parking, access to Fitness Passport (discounted gym memberships), a comprehensive employee assistance program and professional development opportunities.
Enjoy the convenience of an onsite co-located Early Learning Centre at very reasonable rates, providing peace of mind and proximity for staff with young families.
As a prospective member of the St Hilda's Community, you must be willing to support the Code of Conduct and the stated values and Anglican Ethos of the School.
20 October ****
Southport
Queensland, Australia
#J-*****-Ljbffr

📌 Retail Supervisor - Uniform Shop (Gold Coast)
🏢 St Hilda
📍 Gold Coast