UniSC Clinical Trials | UniSC Sunshine Coast, Sippy Downs or Health Hub Morayfield
Professional Level 1, $***** per hour plus 12% superannuation
Casual opportunity
The Opportunity
The Participant Recruitment team at UniSC Clinical Trials is looking for motivated and reliable casual team members to help engage and support people interested in participating in clinical trials.
These roles are vital in creating a positive first impression for participants and ensuring smooth recruitment and enrolment processes.
In this role, you will act as the initial point of contact for potential participants, providing information, assessing eligibility, and scheduling their first clinic visit.
This is a hands‐on, engaging position offering flexibility and the opportunity to work in a purpose-driven, collaborative setting.
For more information, please visit us online Clinical Trials Centre
You will
engage potential participants via phone, text, email, and social media;
provide clear information about clinical trials and answer questions to support informed participation
conduct pre-screening questions over the phone to assess initial eligibility and book clinic screening appointments;
accurately record data in secure systems while maintaining strict confidentiality;
collaborate with team members to balance workload and support administrative tasks;
work with stakeholders across the network to enhance recruitment strategies and outcomes; and
contribute to meeting or exceeding participant recruitment and enrolment targets.
About you
You are organised, personable, and enjoy engaging with people.
You take pride in accuracy and confidentiality, are comfortable working with data systems, and thrive in both independent and team‐based tasks.
Following completion of the training period,



applicants should be available to work shifts finishing between 7.00 pm and 8.00 pm, as well as weekends, when business needs require it.
You will possess:
Experience in customer service, administration, or participant engagement roles;
Strong communication skills, both verbal and written, with a friendly, professional approach;
High attention to detail and accuracy when recording information;
Ability to manage multiple tasks, prioritise effectively, and work independently;
Confidence using digital systems, databases, and Microsoft Office;
Previous experience in contact centre environments would be advantageous.
UniSC is an equal opportunity employer, committed to diversity and inclusion.
We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences.
We value achievement relative to opportunity and encourage your commentary on your achievements in this context.
For additional support during the application process, please contact us at ****** or call ***************.
To be eligible to apply you must have legal work rights in Australia.
Applications for this position close midnight, Sunday 1 November ****.
Our Culture & Benefits:
Our collaborative, passionate and welcoming culture is what really sets us apart.
Modern teaching & research facilities.
Professional development and career pathway opportunities.
We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
Flexible work arrangements & generous leave options.
Odette Attiwell Participant Recruitment and Experience Coordinator- Clinical Trials Email: ******
#J-*****-Ljbffr

📌 Participant Recruitment Officers – Casual (Queensland)
🏢 Usc'S Thompson Institute
📍 Queensland