Senior Claims Case Manager: Lead & Innovate End-To-End (Melbourne)

Senior Claims Case Manager: Lead & Innovate End-To-End (Melbourne)

21 Oct
|
MetLif
|
Melbourne

21 Oct

MetLif

Melbourne

MetLife Australia is seeking an experienced Senior Case Manager to own a portfolio of complex Group Life Insurance claims, balancing risk, empathy and commercial outcomes. You will lead change, embed customer-first thinking, and drive continuous improvement in a digital, compliant operating model.
The role emphasizes end-to-end claims management, coaching peers, and maintaining strong SLAs and CSAT targets within a cooperative culture.
#J-*****-Ljbffr

📌 Senior Claims Case Manager: Lead & Innovate End-To-End (Melbourne)
🏢 MetLif
📍 Melbourne

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