Duty Manager – Four Hundred, North Sydney
Casual | Around 30 hours per week, Tuesday to Saturday | From $35+ per hour plus super
About Us
Four Hundred is a Mexican-inspired rooftop bar and kitchen in the heart of North Sydney, sitting above Greenwood Plaza. With a buzzing atmosphere, great food and a serious love of tequila, we're one of the North Shore's favourite spots for after-work drinks, long lunches and weekend sessions.
We're part of Tilley & Wills Hospitality Group, an independent operator with premium venues across NSW and SA, including Verandah Bar, Cabana Bar, Aanuka Beach House and the Greenwood Hotel. We're known for great venues, high standards and a strong focus on developing our people.
About the Role
We're looking for an energetic, hands-on Duty Manager to join our front of house leadership team. Working closely with the Restaurant Manager, you'll lead service on the floor, support and motivate the team, and make sure every guest has a great experience, from a quick drink to a large group booking.
This is a casual role offering around 30 hours per week. Four Hundred trades Tuesday to Saturday, and you'll need to be available across all five trading days, including day and night shifts.
Key Responsibilities
Lead and supervise floor service, keeping service smooth, effective and guest-focused
Run pre-shift briefings and allocate sections and duties to the team
Train, coach and support front of house staff to maintain service standards




Handle guest feedback and resolve issues professionally and promptly
Coordinate with the kitchen and bar to keep service running seamlessly
Oversee functions, events and large group bookings on the day
Open and close the venue, including cash handling, end-of-day reconciliations and floor checks
Make sure RSA, WHS and venue compliance standards are followed at all times
Step up to support the Venue Manager when needed
About You
At least 1–2 years' experience in a supervisory or senior front of house role in a busy bar, restaurant or venue
A current NSW RSA (essential); an RCG is highly regarded
Confident leading a team in a high-volume, fast-paced environment
Excellent communication and customer service skills
Calm under pressure, with strong problem-solving skills
Familiarity with POS and booking systems (experience with SevenRooms is a bonus)
Passion for food, drinks and hospitality, with an interest in agave spirits a plus
Availability Tuesday to Saturday
What We Offer
From $35+ per hour plus super, depending on experience
Around 30 hours per week with consistent rostering
Staff meals on shift
Group-wide staff discounts across Tilley & Wills venues
Real career pathways across a growing hospitality group
Ongoing training and development
Access to our Employee Assistance Program
A supportive, fun and inclusive team culture
#J-*****-Ljbffr

📌 Floor Supervisor (Sydney)
🏢 Tilley and Wills
📍 Sydney