FOREVER US
This year, we celebrate 20 years of Forever New.
Our story started with a simple premise; to create moments worth remembering through the pieces in her wardrobe.
Twenty years later, we've built a global Australian fashion brand loved across more than 25 countries
THE PERKS WE OFFER YOU
As a valued member of the Forever New family, you'll enjoy a wide range of rewards and perks, and be part of a team that genuinely values your contribution:
A generous 40% employee discount (plus regular discounts for family and friends)
Daily subsidised coffee and lunch from our in-house café
Loyalty and birthday leave to celebrate the moments that matter
Recruitment referral incentives to help us find great people
Wellbeing and sustainability programs to support you and the planet
Ongoing learning and development opportunities
Service awards and recognition initiatives
Subsidised car parking for a smooth commute
A vibrant head office in Richmond – Melbourne's creative hub
The chance to be part of a truly global brand, spanning 5 continents
YOUR DREAM OPPORTUNITY
Join Forever New as our
Senior Business Analyst - AI & Digital
and play a key role in shaping how AI, automation and digital technology transform our business.
Partnering across business and technology teams, you'll turn challenges and opportunities into smart, practical solutions and drive high-impact initiatives from discovery through to delivery.
GET EXCITED TO:
Lead discovery and translate business challenges into clear requirements, future-state processes and practical solutions
Identify and shape high-value AI, automation and digital opportunities across the business
Define requirements for AI agents, Copilots, intelligent workflows and conversational solutions
Partner with our AI Centre of Excellence, business stakeholders, technology specialists and external vendors




Lead business analysis across initiatives from requirements and solution definition through to testing, implementation and adoption
Support digital and Ecommerce initiatives that enhance customer experience and operational efficiency
Develop business cases, assess benefits and ROI, and turn insights into clear recommendations
Help drive responsible AI adoption through strong governance, privacy, security and risk practices
THE SKILLS AND EXPERIENCE YOU OFFER US
You're a commercially minded and solutions-focused
Business Analyst
who can connect business needs with technology and turn complex challenges into clear, actionable solutions.
3+ years' experience in senior business analysis or project delivery roles, ideally across retail, Ecommerce or digital environments
Demonstrated experience working across AI, automation or digital initiatives
Hands-on exposure to AI technologies such as
Microsoft Copilot Studio, Azure AI Foundry, AI agents, Power Platform or Microsoft 365 Copilot
Strong experience across discovery, requirements gathering, process mapping, user stories and acceptance criteria
Confidence developing business cases and recommending solutions to complex business problems
Strong analytical capability and experience using Excel, web analytics or business intelligence tools
Excellent facilitation, communication and stakeholder management skills, with the confidence to work across business, technical and senior stakeholder groups
An understanding of AI governance, privacy, security, risk and change management
OUR VALUES
Whether we're building our next range, partnering with stores or trading a season, these five values guide everything we do:
Think Customer
Respect for All
Keep it Simple
Take Responsibility
Act with Pace
Join Forever New and shape your future in fashion with a team that values your growth, supports your development and celebrates your wins.
to make this your moment.
#J-*****-Ljbffr

📌 Senior Business Analyst- Ai And Digital (Melbourne)
🏢 Forever New Clothing Pty
📍 Melbourne