Job Description Organise daily room allocations and cleaning schedules Lead team briefings and support room attendants throughout their shifts Inspect guest rooms, public areas and staff areas to ensure they're clean and well presented Coordinate with Front Office on room priorities and release rooms once they're ready Follow up on cleaning and maintenance issues so rooms are ready for arriving guests Keep linen, amenities, supplies and equipment stocked and storage areas organised Respond to guest requests and manage lost property with care Support the Executive Housekeeper with team feedback, performance reviews and day-to-day priorities Qualifications Experience in hotel housekeeping, ideally as a supervisor or team leader Strong organisational skills to allocate rooms, manage workloads and respond to changing priorities Confidence leading a team, giving transparent direction and supporting their development An eye for detail and a commitment to keeping rooms consistently clean and well presented Clear, professional communication with guests, colleagues and other departments A proactive approach to solving problems and looking after guest requests Availability to work a rotating roster, including weekends and public holidays Additional Information Why Join Sofitel Sydney Wentworth?
We value our people and offer: Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide Generous leave entitlements, including birthday leave and up to 12 weeks parental leave 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar Career development opportunities within a globally recognised luxury hospitality brand Ongoing learning and development, working alongside industry leaders Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking A complimentary hotel stay package to celebrate your work anniversary Free 24/7 access to our Employee Assistance Program for confidential wellbeing support Our commitment to Diversity Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
📌 Housekeeping Supervisor (New South Wales)
🏢 AccorHotel
📍 New South Wales
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