National Australia Bank is seeking a Consultant AI Operations to join the Workplace Transformation team in Sydney.
You will act as the AU escalation point for incidents and service requests, investigate moderately complex AI service issues, and assist with triage, impact assessments and restorations.
You will also maintain knowledge articles and coach junior teams.
The role focuses on reliable AI experiences for NAB colleagues, with emphasis on incident management, documentation, and cross-team
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📌 Ai Operations Consultant — Incident & Support Leader (Sydney)
🏢 National Australia Bank
📍 Sydney
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