About the MALC
The Murray Aquatic and Leisure Centre has a wide range of facilities and offers an extensive range of sport, recreation and leisure programs to the general public, schools, clubs and organisations within the Shire of Murray.
About the role
The MALC is seeking expressions of interest for Customer Service Officers to join our team on a casual basis. We are seeking applicants with a love of all things recreation, good administration and time management skills, and a friendly and happy personality.
Key Duties
Provide excellent customer service including accurate and courteous information to all internal and external customers
Ensure a pleasant and welcoming service to all patrons using or enquiring about the Centres wet and dry, programs and facilities.
Process memberships, enrolments and sales with a high degree of accuracy.
Manage daily running of reception area.
Qualifications, Skills and Experience
Proven customer service skills
Well-developed time management and organisational skills
Excellent communication, interpersonal and problem-solving skills including ability to negotiate and resolve conflict in an appropriate manner
Intermediate computer skills
Knowledge of Swim School Bookings system and formal training in customer service is highly desirable
Advantages
Learning and development programs
Mentoring
Health and Wellbeing initiatives
For further information about the role contact the Coordinator Customer Service (MALC) on ************.
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📌 Expression Of Interest - Customer Service Officer (Malc) (South Australia)
🏢 Shire of Murray
📍 South Australia
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