Customer Enablement & Talent-Transformation Lead (New South Wales)

Customer Enablement & Talent-Transformation Lead (New South Wales)

21 Oct
|
Xapply
|
New South Wales

21 Oct

Xapply

New South Wales

Job Description
Location:
Sydney
The Opportunity
We are partnering with a well-established and growing organisation to appoint a
People Systems Lead
. This role will take ownership of the organisation's HR technology environment, with a clear focus on optimising and consolidating systems into
Dayforce as the primary platform
.
This is a key position within the People function, working closely with Payroll, Finance and Technology teams to ensure systems are efficient, compliant and aligned to business needs.
Key Responsibilities
Manage and optimise core HR systems
Lead system upgrades, releases, configuration and testing cycles
Ensure data integrity, accuracy and governance across all People systems
Partner with Payroll and Finance to align remuneration, compliance and reporting
Support system‐related compliance requirements, including awards and legislation
Lead data migration, User Acceptance Testing (UAT) and system validation activities
Develop reporting capability, dashboards and workforce analytics
Act as the primary point of contact for HR systems queries and improvements
Maintain system documentation, processes and audit trails
About You
Demonstrated experience working with
Dayforce (essential)
Background in HRIS, People Systems or HR Operations roles
Experience managing or supporting system upgrades, configuration and optimisation
Understanding of Australian payroll, employment legislation and compliance frameworks
Strong data analysis and reporting capability
Experience supporting system implementations, integrations or migrations
Strong stakeholder engagement and communication skills
Ability to manage competing priorities and deliver outcomes independently
What's on Offer
Prospect to take ownership of a critical HR systems function
Exposure to a system transformation and consolidation programme
Collaborative working environment with cross‐functional stakeholders
Competitive salary package and long‐term career development
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all‐in‐one solution.
Since our inception in ****, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada.



We now serve over 300,000 businesses and more than 2 million employees.
The EH Way
At Employment Hero, we're proud of our unique DNA, which we call The EH Way.
We are Mission First
– Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
We are Remote First
– we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
We are AI First
– we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
We Live by Our Values
– we role model our values 100% of the time
We Expect High Performance
– we set a high standard and we're not satisfied with being average
Client Experience & Program Coordination (Flexible Remote Role)
This flexible, remote‐based role is suited to individuals who value organisation, communication, and the ability to work autonomously within a structured environment.
You may already have valuable professional and life experience behind you and be looking for a role that offers greater flexibility, ongoing growth, and meaningful involvement aligned with your current lifestyle and goals.
This role is best suited to individuals who bring previous professional, administrative, customer‐facing, business, or coordination experience and who are confident managing responsibilities within established systems and processes.
The role operates within an established framework supported by onboarding, guided systems, and ongoing professional development.
About Brightside Collective
At Brightside Collective, we value flexibility, continuous learning, professional growth, and creating positive outcomes through consistent action.
We believe experience matters. Many successful individuals bring strong communication skills, practical life experience, and a willingness to learn and contribute within a supportive and structured framework.




Our culture encourages personal responsibility, consistency, and a positive approach to learning new skills while working towards meaningful goals.
Key Responsibilities
Supporting communication and coordination activities within a structured online program environment
Managing communication and follow‐up activities using established processes
Following guided systems and step‐by‐step workflows
Maintaining accurate records and organised communication activities
Using simple digital tools to stay organised and consistent
Participating in ongoing learning and professional development opportunities
Who This Role Suits
You may be a professional with experience in:
Administration
Customer Service
Client Support
Team Coordination
Operations Support
Business Ownership or Management
Education or Training Environments
You'll likely enjoy this role if:
You value flexibility while appreciating structure and clear direction
You are self‐motivated and comfortable working autonomously
You communicate confidently and professionally
You are organised and able to manage your own schedule effectively
You are comfortable using online communication tools
You enjoy learning, growing, and applying new skills in a practical environment
You appreciate working within established systems and processes
Additional Information
Applicants must currently reside in Australia or New Zealand
Flexible scheduling within a structured framework
Approximate commitment of ***** hours per week
Results‐oriented compensation structure
Ongoing onboarding, training, and professional support
Important to Note
This role operates within a flexible, autonomous working structure
The position follows established systems, processes, and support frameworks
Previous professional, business, administrative, customer service, or coordination experience is highly regarded
We are seeking applicants interested in a long‐term professional pathway
Success in this role is supported by consistency, communication, and a willingness to learn
Next Step
If this role aligns with your experience, interests, and goals, we encourage you to submit your application.
Suitable applicants will be contacted to discuss the role in more detail and determine whether there is a mutual fit.

📌 Customer Enablement & Talent-Transformation Lead (New South Wales)
🏢 Xapply
📍 New South Wales

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