DescriptionAbout UsWith spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge, the Monarto Safari Resort caters to those seeking an escape from the everyday.
Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.About Journey BeyondJourney Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.
The group was formed in **** and now includes:Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and Recent Zealand coach tour specialist Grand Pacific Tours.Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island,



the Whitsundays, K'gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.
About the RoleUnder the direction and guidance of the Front Office Manager, you will lead and oversee all aspects of Front Office, to deliver a unique and exceptional guest experience at Monarto Safari Resort.
Your tasks will mostly involve:Providing high quality guest service by managing guest experiences and hotel operationsPrioritising workload including task allocation to ensure your team deliver memorable experiencesDeveloping your team's skills to drive results that positively impact on hotel performanceHaving authentic conversations with guests to resolve issues, queries or concernsBeing first point of contact for any critical emergency situationsAbout youThe successful candidate will have:Duty Manager experience in a hotel setting with a passion for delivering excellent guest servicesKnowledge in NewBook is desirable but not essentialExcellent communication & problem solving skillsHold a valid visa with the right to work in AustraliaFirst Aid and basic CPR certificationResponsible Service of Alcohol CertificateAvailability to work nights, weekends and public holidays.What we offerOpportunities for career progressionJourney Beyond group discountsDiscount on hotel accommodation & food and beverage offeringsStaff MealsEmployee Assistance ProgramHow To ApplyIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.Apply now.
Join us!

📌 Front Office Duty Manager | Monarto Safari Resort (South Australia)
🏢 Journey Beyond
📍 South Australia