Optus is seeking a Major Incident Manager to own end-to-end facilitation of Priority 1/2 and high-risk incidents across the network. You will restore services within SLA, coordinating across technical and management teams, and keep executives informed during high-impact events.
This 24/7 in office role at Macquarie Park requires strong leadership, ITIL experience, and a proven ability to manage multi-vendor environments while driving continuous improvement in incident response and service
📌 24/7 Major Incident Lead/ (Gold Coast)
🏢 Singtel Group
📍 Gold Coast
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